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Withdrawal of funds in LEOcoin– you must be KYC

To withdraw LEOcoin from your LC Available Account you must be KYC verified  

Dear Farman,



You must be fully KYC verified before you can withdraw LEOcoin.
This means that in order to
  • attach your LEOcoin wallet
  • change your LEOcoin wallet
  • request transfer of LEOcoin
we will check your KYC Status before we execute your request.
 

What does KYC Verification mean?

It means that you have supplied the following and we have checked them
  • Mobile telephone number / Cell phone number
  • Email address
  • Proof of identity
  • Proof of address

How do I know if I am KYC verified?

You can see your status in your back office. In the Support Menu is a KYC Status Menu. In the KYC Menu are four options showing your status relating to your Mobile number. Email, Proof of ID and Proof of address.  If it says ‘Verified’ that element is completed.

If it does not say ‘Verified’ then your next steps to become Verified are shown. Follow those steps.

ONLY when all 4 steps are completed will you be able to request withdraw of funds to a LEOcoin wallet.

If you experience problems with any element in this process, please raise a Support Ticket.
Given the nature of digital currency transactions we are sure that you will support our efforts to secure the payment process.

This security requirement comes into immediate effect.

Regards
Customer Support Team
 

If you need more information, please let me know.

Regards,

Geoff Round

Global Marketing Manager

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